How would you like to contact us or schedule your appointment?
CALL NOW

or

REQUEST AN APPOINTMENT

🦷 20% OFF Pet Dental! Learn More

30% OFF 1st Exam Learn More
Close
  • Home
  • About Us
  • Services
    • Our Services
    • Urgent Care
    • Preventative Care
    • Puppy Visits
    • Kitten Visits
    • Surgeries
    • Dentals
    • End Of Life Care
  • 🏷️ Get $20 Off
  • New Clients
  • More
    • Appointments
    • Apply For CareCredit
    • Cancellation Policy
    • Hills to Home
    • We’re Hiring
      • Vet Referral Program
  • REQUEST AN APPOINTMENT
  • Humane Vet Hospital of San Diego | Faq (619) 475-3000
  • Blogs
  • Home
  • About Us
  • Services
  • Specials
  • We’re Hiring
  • More
  • Back
  • Our Services
  • Urgent Care
  • Preventative Care
  • Surgeries
  • Dentals
  • Euthanasias
  • Back
  • New Client Special
  • Dental Cleaning Special
  • Back
  • Appointments
  • Apply For CareCredit
  • Blog
  • Cancellations
  • Deposits
  • Hills to Home
  • Online Pharmacy
REQUEST AN APPOINTMENT CALL NOW

Over 50,000 pets treated in San Diego

Hurry! Only 2 spots left. Call Now!

4.7 Rating 224 Google Reviews

🏷️ New Client Offer: $25 Off First Exam

Call Us
Logo
Menu
  • Home
  • About Us
  • Services
    • Our Services
    • Urgent Care
    • Preventative Care
    • Puppy Visits
    • Kitten Visits
    • Surgeries
    • Dentals
    • End Of Life Care
  • 🏷️ Get $20 Off
  • New Clients
  • More
    • Appointments
    • Apply For CareCredit
    • Cancellation Policy
    • Hills to Home
    • We’re Hiring
      • Vet Referral Program
  • REQUEST AN APPOINTMENT
  • Humane Vet Hospital of San Diego | Faq (619) 475-3000
  • Blogs
  • Home
  • About Us
  • Services
    • Our Services
    • Urgent Care
    • Preventative Care
    • Puppy Visits
    • Kitten Visits
    • Surgeries
    • Dentals
    • End Of Life Care
  • 🏷️ Get $20 Off
  • New Clients
  • More
    • Appointments
    • Apply For CareCredit
    • Cancellation Policy
    • Hills to Home
    • We’re Hiring
      • Vet Referral Program
  • REQUEST AN APPOINTMENT
  • Humane Vet Hospital of San Diego | Faq (619) 475-3000
  • Blogs
Humane Vet Hospital of San Diego Humane Vet Hospital of San Diego
Humane Vet Hospital of San Diego | Faq
BOOK VISIT
  • Home
  • About Us
  • Services
    • Our Services
    • Urgent Care
    • Preventative Care
    • Puppy Visits
    • Kitten Visits
    • Surgeries
    • Dentals
    • End Of Life Care
  • 🏷️ Get $20 Off
  • New Clients
  • More
    • Appointments
    • Apply For CareCredit
    • Cancellation Policy
    • Hills to Home
    • We’re Hiring
      • Vet Referral Program
  • REQUEST AN APPOINTMENT
  • Humane Vet Hospital of San Diego | Faq (619) 475-3000
  • Blogs
Humane Vet Hospital of San Diego | FaqHumane Vet Hospital of San Diego | Faq (619) 475-3000 Refill Rx Book Online Instantly 24/7
Humane Vet Hospital of San Diego | Faq

Frequently Asked Questions

What is covered during the initial examination?

Experience a thorough nose-to-tail evaluation conducted by a doctor dedicated to tailoring a medical plan to your pet's requirements while addressing any questions that you might have. Should our doctor propose further treatments or diagnostics, we will provide a detailed explanation of their purpose, benefits, and costs in advance.

How do I go about rescheduling my appointment?

You have the option to reschedule your appointment using the confirmation email you received upon booking your appointment.

Do you provide walk-in or urgent care services?

Our services encompass both urgent care and preventative measures, ranging from vaccinations to yearly check-ups, making us your go-to primary veterinary provider.

What exactly is urgent care?

Just like urgent care for humans, our services bridge the gap between routine check-ups and emergency veterinary care. If you feel something's wrong with your pet, it's time for urgent care – a prompt vet visit is a must. While many vets can't offer same-day appointments or walk-ins, we're here when you need us, ready to provide immediate attention.

Is pet insurance accepted at your hospital?

We accept several pet insurance plans including Trupanion.

How do I transfer my pet's records from a previous animal hospital?

Share your latest vet's name and the practice name, and we will reach out to obtain your pet's records.

Do you do surgical procedures at your veterinary hospital?

Yes, surgical procedures are done at our veterinary hospital. You can learn more about the types of surgeries we do here

Do you provide grooming services?

Grooming services are not available at our clinics. However, if your pet requires a nail trim during an appointment, we are able to provide a nail trim for your pet.

Could you provide details on your pricing structure?

Our pricing is transparent, competitive, and equitable. You'll never encounter unexpected fees or costs as we discuss treatment pricing thoroughly beforehand. We ensure to present you with pricing options before proceeding with any service. For specific pricing inquiries, feel free to reach out to us via phone or email.

Do you provide accommodations for boarding or overnight stays?

Our hospital does not provide boarding or overnight stays. If your pet needs overnight care, we can recommend a nearby hospital for their treatment.

What kinds of pets do you treat?

We see dogs and cats at our hospital.

Where is the hospital’s location?

We are located at 8360 Paradise Valley Rd. Spring Valley, CA 91977

Do you offer travel certificates?

Yes! We can take care of exams and paperwork for domestic travel but do not provide international travel certificates.

Where can I access my pet's records?

Please call or email us if you need access to your pet’s health records

Can I obtain the necessary medication for my pet at your animal hospital?

Our clinics feature on-site pharmacies for convenient access to your pet's medications during visits. Additionally, we offer the option of having the medications delivered straight to your doorstep for added convenience through our online pharmacy which can be accessed here

Are dental cleanings a service you provide?

Yes! We do dental cleaning as well as tooth extraction, all done under anesthesia. Learn more here.

Is it possible to arrange a consultation with a specific veterinarian?

Certainly! We have a convenient online scheduler that allows you to book a visit without having to call our hospital. To do this, go to our website home page at “www.sandiegovets.com” and press the red button that says "Book Online Instantly 24/7". Select whether your pet is a new or returning pet. When you reach the date and time calendar, you will see the option to choose a specific veterinarian for the visit and a convenient time slot that fits your schedule. . Complete the required details, and you are set!

Which pet insurance would you suggest?

We recommend: Petplan, Trupanion, Pets Best, ASPCA Pet Insurance, and Embrace Pet Insurance

Is a walk-in appointment an option?

For a same day walk-in appointment, we advise reaching out to the hospital first via phone, so that we can check if we can accommodate your pet based on our current schedule volume.

Do you provide spaying or neutering services?

Certainly, we do conduct this routine surgical procedure. If you are interested in a spay or neuter service, please visit here to learn more

What are the available payment options provided by your service?

Debit, Credit and Care Credit and Cash

Are there any employment opportunities available with your hospital at this time?

Yes! We’re always looking for enthusiastic, pet - loving individuals to join our growing team. Check out more career information by visiting us here

Humane Vet Hospital of San Diego | Faq

Call to schedule a visit

Get in touch with a veterinary expert and schedule a visit today.

(858) 224-0581
Available Mon-Fri, 7:30am-5:30pm.
Average wait time: less than 5 seconds
Book Online Instantly
Humane Vet Hospital of San Diego | Faq

Contact

[email protected]
Call: (619) 475-3000
Fax: (619) 434-5010

Location

8360 Paradise Valley Rd.
Spring Valley, CA 91977

Payment Methods

Humane Vet Hospital of San Diego | Faq

Hours

Monday - Friday
8:00am–5:30pm

Saturday & Sunday
Closed

Services

  • Our Services
  • Urgent Care
  • Preventative Care
  • Emergency Pet Care
  • Puppy Visits
  • Kitten Visits
  • Surgeries
  • Dentals
  • End Of Life Care

More

  • Appointments
  • Apply For CareCredit
  • Careers
  • FAQ
  • Hills to Home
  • Referral Program
  • Sitemap
  • Blogs
  • Follow Us
    • Facebook
    • Instagram
    • Nextdoor

Refill Rx

  • Pickup At Hospital
  • Ship To Home
Humane Vet Hospital of San Diego | Faq

Dr. Purificacion

Veterinarian

Dr. Purificacion was born the Philippines, where her dream of becoming a veterinarian was kindled by raising a Shih Tzu and Lhasa Apso duo at home. Her love for animals led her to completion of her veterinary medicine degree at the De La Salle Araneta University Philippines, and clinical clerkship at the Louisiana State University.

Book Dr. Purificacion
Humane Vet Hospital of San Diego | Faq

Dr. Ertola

Veterinarian

Dr. Ertola grew up in San Francisco, where she spent her childhood engaging in activities centered around animals. She volunteered to help socialize shelter cats, worked at a summer camp with the SCPA Hearing Dogs program, and took horseback riding lessons with her cowboy grandpa. Now residing in Bonita with her husband (whom she met at UC San Diego), her two young daughters, and their tri-pawed fur baby Lab mix, Riley, Dr. Ertola cherishes her role as a veterinarian.

Book Dr. Ertola

Humane Vet Hospital of San Diego | Faq

Are you sure you want to leave?

Continue booking to secure your visit.
Continue
Leave

Get $25 off
your first visit!

Appointment slots are filling up fast.
Get a $25 discount* and schedule your pet's visit today.
Claim Offer

discount applied at booking

Close
Humane Vet Hospital of San Diego|Faq
Humane Vet Hospital of San Diego|Faq